Can you believe the nerve of the other furniture stores?! I mean come on! They make it a painstakingly laborious and expensive chore to return furniture that you don’t absolutely love. For instance, consider the actual example of a customer – who will remain nameless – that wasn’t absolutely satisfied with her new sofa and tried to return it …
This particular unnamed customer purchased a sofa online for $1,399. When it arrived at her home, she suddenly began having second thoughts about the sofa’s fabric and color. She decided she wanted to return this particular sofa. The customer did the math; she already paid $139.90 for shipping plus an $80 surcharge because the sofa was deemed ‘bulky.’ And to return the sofa, the customer would have to pay another $139.90 to ship the sofa back and another $80 because the sofa was still overweight. In this customer’s mind, she figured she’d have to pay $439.80 not to keep an item she loved. But in the end it didn’t really matter, the retailer wouldn’t let the customer return the sofa.
At Connell’s Furniture and Mattresses, we promise the previous scenario will never happen to you. We’re confident of this because our NO OOPS™ policy guarantees you won’t get stuck with furniture you don’t love.
- NO OOPS™ means that if you don’t like your new furniture for any reason, we’ll take it back – no questions asked!
- NO OOPS™ means you’ll never have to settle for furniture you don’t like!
- NO OOPS™ means you’ll never pay additional shipping charges to return your furniture.
- NO OOPS™ means you’ll never pay restocking or usage fees to return your furniture.
- NO OOPS™ means you can cancel your order at any time.
- NO OOPS™ means you can refuse delivery of your furniture.
We really don’t think you’ll ever want to return any furniture you purchase from Connell’s. And our experience proves that our customers actually make fewer returns.
Why you ask?
Because NO OOPS™ gives you the shopping confidence and freedom that you won’t find at the other stores. So be bold and take chance, because we promise when you shop with us, you’ll never make a mistake!