April – 2012 – 9.4 out of 10

City Rating Comments Resolution
Brinkhaven 10 Lisa, The Salesperson, Was Great.
Cambridge 10 I Did Not Have Any Body Breathing Down My Neck, Treated Well At Connells
Centerburg 10 I Have Dealt With The Store In The Past.
Centerburg 10 I Guess Attention To The Detail Of What Our Needs Were. Probably The Patience Of The Saleslady. She Didn’t Seem To Be Pushing Of A Sale At All.
Centerburg 10 When They Delivered The First Set Of Furniture We Were Not Happy With It And They Delivered New Furniture A Bed Footboard And A Chest.
Danville 9 I Got What I Wanted.
Danville 10 I Ordered The Furniture And It Turned Up The Next Day
Fredericktown 10 We Have Always Dealt With The Store. We Have Made A Lot Of Purchases There.
Fredericktown 10 Just Because I Walked In And It Was There. We’ve Always Dealt With Connells Since I’ve Been Married.
Gambier 10 It Was Easy And Friendly Service.
Gambier 10 They Are Local And Had What We Wanted.
Granville 10 They Were Knowledgeable And Not Pushy. The Delivery People Were Wonderful And Took Care. It Was Very Nice Experience.
Heath 10 The Delivery Staff Were Polite And Well Trained.
Heath 6 We Had To Wait Almost One Month For Our Merchandise, Then We Had To Wait Another Month For A Part That Was Missing.
Howard 10 Everybody Was Great. They Were More Than Helpful.
Howard 10 They Were Helpful, Timely Delivery, Variety, Nice People.
Howard 8 Printer Was Not In Stock, But Everything Was Fine
Howard 10 The Quality And The Lady That Helps Me In The Store
Johnstown 8 I Had To Keep Calling Them For The Status Of Our Order, They Did Not Call Me.
Johnstown 10 The Salesman I Used To Deal With Quit. Now They Have A Hot Chick. They’re People Are Friendly
Johnstown 10 I Ordered Over The Phone But I Had Problems Ordering Online.
Mount Gilead 10 I Liked What I Found Down There.
Mount Vernon 10 The Person Who Sold Us The Couch Was Very Friendly
Mount Vernon 10 Ashley Was Absolutely Wonderful. She Was Lovely And Gave Us The Best Customer Service I Have Had In A Long Time. The Delivery Staff Was Also Great.
Mount Vernon 9 My Experience Was Wonderful. Everything Was Fine.
Mount Vernon 10 The Saleswoman Was Very Helpful. I Thought Everything Was Handled Really Well.
Mount Vernon 9 The Process Was Pretty Easy And I Got What I Wanted.
Mount Vernon 4 There Were Some Marks On Some Of The Pieces. They Exchanged It And There Were Marks On The Replacement As Well. I Contacted Larry. He Said He Might Have Something On The Floor, But He Never Got Back To Me.
Mount Vernon 10 The Sales Person, Lisa Payne.
Mount Vernon 10 The Saleswoman, Lisa, Was Informative And Not Pushy. She Left Me Alone And Needed What I Needed To Do. We Chatted And We Decided On My Purchase.
Mount Vernon 10 We Love The Furniture And It’s A Great Store. Larry Was Fantastic With Us.
Mount Vernon 10 I Have Dealt With You Before.  I Know The Salesman And I Believe That You Spend Your Money Locally.
Mount Vernon 10 The Sales Lady.
Mount Vernon 10 Every Time We Go In You Have Friendly Helpful People.  If You Do Not Have It In The Show Room, You Have It In The Catalog.
Mount Vernon 10 They Were Very Friendly And Informative
Mount Vernon 8 Is There Any Way To Get The Furniture That I Ordered In Faster? I Bought A Chair And It Took 2 Months To Get Here.
Mount Vernon 10 I’ve Dealt With Them For 20 Years, They’re Not New To Me
Mount Vernon 10 The Salesman Was Very Good
Mount Vernon 7 Impressed With The Store And The Furniture We Bought
Mount Vernon 10 Lisa Is The Sales Person And Is The Reason I Go Back Every Time
Mount Vernon 9 The Girl That Waited On Me, I Think Her Name Was Julie.
Mount Vernon 10 I Like The Fact That The Delivery Person Was Clean And I Did Not Have To Pick Up After Them.
Mount Vernon 10 We Have Been Buying From Connells For Thirty Years And Have Had No Issues
Newarck 10 The Guys Were Real Good, Very Helpful, And Explained Everything Well To Me. My Husband Loves The Chair, I Can Hardly Get Him Out Of It.
Newark 7 They Should Make Their Deliveries When They Say They Will.
Newark 10 I Got What I Wanted And The Clerks Were Friendly.
Newark 10 I Have Dealt With Them Before.  I Love The Styles They Have, And The Great People They Have Working For Them.
Newark 10 Our Sales Girl.
Newark 9 Very Helpful, Worked With Me To Get What I Wanted.
Newark 9 The People Were Nice.
Newark 10 We’ve Dealt With Connell’s In The Past And They Responded To Our Mattress Problem And They Are Willing To Work With You.
Newark 8 It’s Kind Of Hard To Pick Furniture And Not See It. We Ordered In A Different Color And All That.
Newark 10 Everything I Buy There I Like.
Newark 10 Good Choices
Newark 6
Newark 10 Have Good Prices, Delivery Was When They Said
Newark 9 We Found What We Wanted, It Was Delivered The Next Day, And The Price Was Right
Newark 10 We Purchased Here Before, And We Are Very Satisfied.
Newark 7 The Delivery, It Seemed Like They Were Not Very Responsive To A Question That I Had. I Had Called The Day Before To Get My Delivery And They Were Not Responsive.
Newark 9 They Are Very Helpful And They Had What I Wanted In Stock.
Newark 10 They Were Very Helpful. I Was Unsure And They Let Me Take My Time.
Pataskala 10 It Was Nice Service
Sunbury 10 They’re Really Good To Work With
Thornville 10 I Miss Linda. She Retired, But Noah Was Fine. He Took Good Care Of Me. I Was In And Out Of The Store Quickly.
Utica 10 The Friendliness And Willingness Of Staff.
By | 2012-06-25T13:57:28+00:00 June 25th, 2012|Customer Satisfaction, Uncategorized|0 Comments