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Position: Tech Team Representative
Job Purpose:
Maximizes customers’ experiences by developing and maintaining point-of-sale documentation; utilizing state-of-the-art computer software, hardware, and web applications; and training staff on computer usage.
Skilled in:
- Managing one’s own time
- Teaching others how to do something
- Working with all levels of employees
- Distinguishing when something is wrong or likely to go wrong, making judgment of how to make it right, and following up to assure correction.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Using advanced computer software, including Microsoft Office and web design
- Creating visually appealing signs, brochures, web pages, and other graphics
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Being aware of others’ reactions and understanding why they react as they do.
- Adapting own behavior to adjust to any situation
- Identifying and satisfying customer needs
- Communicating information and ideas in speaking and writing so others will understand
- Understanding and carrying out oral and written instructions in the English language.
- Selecting and using training/instructional methods and procedures appropriate for the situation when teaching new things.
Ability to:
- Present neat and clean appearance to customers at all levels.
- Treat customers and staff with courtesy, respect and dignity
- Write numbers and letters legibly
- Learn quickly and retain knowledge that can be assimilated in future situations.
- Accurately remember information such as words, numbers, pictures, and procedures.
- Arrange things in a certain order or pattern according to a specific set of rules.
- Be extremely attentive to details
- Stay up to date with all required regulations and company procedures.
- Work in a fast-paced environment as well as manage changing priorities and stressful situations.
- Self-start and work independently without direct supervision.
- Be at work on time every day.
- Satisfactorily pass pre-employment drug and alcohol testing, credit and criminal background check, and reference checking.
Interested in applying for this position?
Click here to send your resume
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