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Furniture & Mattress Brands

Position: Tech Team Representative

Job Purpose:

Maximizes customers’ experiences by developing and maintaining point-of-sale documentation; utilizing state-of-the-art computer software, hardware, and web applications; and training staff on computer usage. 

Skilled in:

  • Managing one’s own time
  • Teaching others how to do something
  • Working with all levels of employees 
  • Distinguishing when something is wrong or likely to go wrong, making judgment of how to make it right, and following up to assure correction. 
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Using advanced computer software, including Microsoft Office and web design
  • Creating visually appealing signs, brochures, web pages, and other graphics
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 
  • Being aware of others’ reactions and understanding why they react as they do. 
  • Adapting own behavior to adjust to any situation
  • Identifying and satisfying customer needs
  • Communicating information and ideas in speaking and writing so others will understand
  • Understanding and carrying out oral and written instructions in the English language. 
  • Selecting and using training/instructional methods and procedures appropriate for the situation when teaching new things. 

Ability to:

  • Present neat and clean appearance to customers at all levels. 
  • Treat customers and staff with courtesy,  respect and dignity
  • Write numbers and letters legibly
  • Learn quickly and retain knowledge that can be assimilated in future situations. 
  • Accurately remember information such as words, numbers, pictures, and procedures. 
  • Arrange things in a certain order or pattern according to a specific set of rules.
  • Be extremely attentive to details
  • Stay up to date with all required regulations and company procedures. 
  • Work in a fast-paced environment as well as manage changing priorities and stressful situations.
  • Self-start and work independently without direct supervision.         
  • Be at work on time every day.
  • Satisfactorily pass pre-employment drug and alcohol testing, credit and criminal background check, and reference checking.

Interested in applying for this position?

Click here to send your resume

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Two Locations:
Newark, OH: 1660 N. 21st Street
Mount Vernon, OH: 11359 Upper Gilchrist Road
Call Toll FREE 800-999-3420 •

Open Monday through Friday: 10 to 8, Saturday: 10 to 6, Sunday: with our families