Sunday, May 1, 2011

April 2011 – Rating 9.3 out of 10

City Rating Customer Comments Resolution
BALTIMORE 10 I Thought The Staff Was Very Friendly.
BRINKHAVEN 10 I Love Our Table And Chairs.  The Only Negative Issue Is That A Corner Booth For Our Table Did Not Come In. We Waited Two Weeks And I Had To Go To The Store To Pick Up The Corner Booth. Date of Sale 03/24-Date of delivery 04/07-customer was quoted 15 day arrival, corner bench was received same day delivery, delivery truck was gone prior to recieving truck coming in! customer did pick up bench dame day of delivery.
BUTLER 10 I Have Been A Customer For Many Years And This Is Just The Place We Go. They Have Good, Reliable Service And We Are Happy With The Product.
BUTLER 10 I’m A  Long Time Customer. The Staff Is Very Informative And Helpful.
BUTLER 10 Steve Carpenter Is The Reason We Keep Going Back. We Are Very Impressed With Him.
CENTERBURG 10 They Way That We Were Treated.
CENTERBURG 9 Everything Was Delivered At The Time Expected.
DANVILLE 10 I Like The Furniture I Purchased.
FREDERICKTOWN 10 Lisa Was Awesome Handling The Difficulty Getting Our Over Due Product In.
FREDERICKTOWN 10 The Furniture Is Just Wonderful And The Salesman Was Very Easy To Work.
FREDERICKTOWN 8 I Ordered A Mattress And Box Spring Set. I Found Out That They Did Not Have The Box Spring. The Mattress Was Delivered With Another Box Spring That Was Later Changed For The Correct One, So I Had To Go Through Two Deliveries. Date of sale 03/24-Date of 1st delivery 03/29, Oops! Salesperson ordered incorrect boxspring, but allowed the customer to use until correct one came in! Date of 2nd & final delivery 04/08.
GAHANNA 6  Date of Sale 04/01 – Date of Delivery 04/11… NO notes to indicate any issues.
GRANVILLE 7 Be Open On Sunday.
GRANVILLE 4 Due To Something Not Being Right With The Bed. I Need Someone To Come Out Or Exchange It Because Of My Back. This Was Not The One I Tested In Store. Date of Sale 03/11 – Date of Delivery 03/22, Simmons Service warranty issues.. ALL Completed now.
HEATH 10 Mike Frame, The Salesman And Furniture Arrived Sooner Than Expected.
HEATH 9 The Good Selection.
HEATH 8 I Think The Store Should Have More Products In Stock.
HOWARD 10 The Salesman Was Very Helpful And Nice. I Thought The Delivery Staff Was Great.
HOWARD 10 We’ve Dealt With Them A Number Of Years And Are Familiar With Them.
HOWARD 9 I Like The Store And I Was Happy With The Delivery.
HOWARD 8 Previous Purchases Were Not Up To Par. The Staff And Delivery People Are Super.
HOWARD 8 Inspect The Products Before The Delivery. Date of Sale 03/28-Date of Delivery 03/31- We exchanged a boxspring that Delivery crew damaged on delivery! Oops! Exchange was completed 04/07.
JOHNSTOWN 10 Dealing With The Sales Representative And The Delivery Went Well Too.
MANSFIELD 9 The Salesman Was Helpful, No Pressure And The Delivery Men As Well.
MARTINS FERRY 10 I Ordered A Sofa That Was Not Constructed Well So They Gave Me All My Money Back To Make Another Purchase.
MOUNT GILEAD 10 This Is The Second Purchased We Have Made From The Store. It’s A Good Product.
MOUNT VERNON 10 The Staff Is Nice And They Are Friendly.
MOUNT VERNON 10 We Have Been Customers Of The Store For A Long Time, So We Are Familiar With The Staff.
MOUNT VERNON 10 The Staff Was Extremely Nice.
MOUNT VERNON 10 My Sales Person, Lisa Made This Such A Great Experience.
MOUNT VERNON 10 Lisa Was Very Helpful.  I Like The Bed.
MOUNT VERNON 10 I Like That The Store Is In My Home Town.  I Like The People That Work In The Store.
MOUNT VERNON 10 The Staff Is Very Patient And Knowledgeable.
MOUNT VERNON 10 We Found What We Were Looking For And Their Service Was Good.
MOUNT VERNON 10 I Really Needed A New Chair So  My Son-In-Law Purchased It.
MOUNT VERNON 10 I Like The Sales Staff. I Have Shopped At The Store Before And I Appreciate Dealing With The Same People. They Always Assist Me.
MOUNT VERNON 10 They Did Exactly What I Asked.
MOUNT VERNON 10 The Store Had What I Wanted And The Salesperson Was Very Helpful.
MOUNT VERNON 10 They Have A Nice Store.  Ashley Was Very Nice And Helpful.
MOUNT VERNON 10 I Know The Staff And They Treated Me Well.
MOUNT VERNON 10 The Quality Of The Furniture.
MOUNT VERNON 10 The Salespeople Are Nice And I Like Their Furniture.
MOUNT VERNON 10 The Staff’s Always Been Very Helpful With Good Follow-Up.
MOUNT VERNON 5 Date of Sale 03/30 – Date of Delivery 04/09, Customer decided to pick up, we refunded delivery charge. NO notes to indicate any issues.
NASHPORT 10 I Appreciated That We Were Not Pressured To Make A Purchase. They Gave Us Different Options.
NEW ALBANY 10 From Start To Finish We Like Working With Larry. The Delivery Went Well And We Like The Product.
NEWARK 10 They Were Easy To Work With And The Sales Lady Helped Us Out A Lot.
NEWARK 10 The Service Was Excellent. The Staff Was Polite And The Delivery Was On Time.
NEWARK 10 Everyone We Have Spoken To Has Been Great And The Furniture Is Great As Well.
NEWARK 10 The Staff Accommodated Me Regarding The Delivery. The Service Was Excellent.
NEWARK 10 I Like The Store. There Was A Mix-Up On The Delivery But It Has Been Resolved.
NEWARK 10 I Have Made Purchases From The Store Before.  I Have Always Been Treated Well.
NEWARK 10 I Received Good Service And The Staff Was Very Helpful.
NEWARK 10 Everybody There Was Very Helpful.  Staff Member Jodell Was Very Patient And She Was Terrific To Work With.
NEWARK 10 The Sales Lady, Ashley And The Table I Purchased.
NEWARK 9 They Were Patient.
NEWARK 8 The Sales Lady Told Me The Chair Warranty Was Longer Than The Paperwork.
NEWARK 8 I Had To Reorder Because They Did Not Pay Attention.  I Would Like More Attention To Details The First Time.  Date of Sale 03/05-date of Delivery 04/14-customer quoted 45 day arrival & was communicated to during this time with updated shipping info.
NEWARK 8 I Think They Could Communicate Better. Date of Sale 03/05-Date of Partial Delivery 03/31, Living Room Suit did not make it in time for delivery 03/31-Customer picked up 04/07,
NEWARK 7 Lower The Prices.
PATASKALA 10 They Are A Small Company And The Quality Of The Furnishings.
ST. LOUISVILLE 10 I Always Have A Great Experience With Steve Carpenter.
UTICA 7 It Took Three Weeks To Receive My Furniture. Date Of Sales 03/11-Date of Delivery 04/05, Customer was quoted 30 Day arrival & was communicated to within this time to inform of status.
Thursday, May 5, 2011

Mother’s Day Gift Ideas

This Sunday is Mother’s Day and we haven’t forgotten at Connell’s. Have you?

There’s no one else like mom – nurturer, cheerleader, disciplinarian, taxi driver, tutor, biggest fan, nurse. She does it all and asks for no recognition much of the time. Don’t forget your mom this Mother’s Day on Sunday, May 8th. We’ll even get you started with some ideas!

Spend time with mom! More than any gift in the world, the gift your mom will love the most is the gift of time. Go to church with her, take her to lunch, have a family walk in the park. Do whatever comes naturally for your family, but just make the time to do it.

Give a simple trinket of affection; flowers, chocolate, jewelry, frames, art, coffee, tea bags, soaps, candles, a heartwarming card. It’s the little things that matter most. Depending on taste, all moms would love at least one of those sentiments. Go bigger and place several items in a beautiful basket that can be used for other things around the house.

Does your mom work hard? Buy her a gift certificate for a massage, pedicure, manicure, or even a whole day at the spa. All moms spend so much time caring for others, wouldn’t you love to give her one hour or one day to nurture herself?

Is mom the family cook? With so many kitchen gadgets on the market, find something that will make her time in the kitchen easier and remind her of you each time she uses it – choppers, mixing bowls, grinders, a coffee press – the options are limitless and in every price range!

Want to make her cry? Choose a handmade gift that’s from the heart. Find a multi-window photo frame. Fill it with family photos old and new, along with cards and notes from years past. (You may need dad’s help with this one.) Mom now owns a treasured keepsake unique to your family.

Come to Connell’s for other great ideas. We have thousands of items for every room, style and occasion. Find furniture, mattresses and accessories for any taste. Mom will be overwhelmed with the time you spent finding that “just right” gift only for her!

Really WOW her this Mother’s Day! Go in with dad to buy her the new sofa, loveseat, office chair or credenza she’s been eying! Or better yet, surprise them both with a brand new flat panel HDTV!

Share your ideas – and this post on Facebook! Show mom you care this Mother’s Day and let us know her reaction!

Wednesday, May 11, 2011

Simplistic Design

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Spring welcomes warmer weather, longer days and more time outdoors. It also invites spring cleaning as we open the windows to let the fresh air into our homes. As you embark on spring cleaning this year, declutter and create a simplistic feel in your home. Simplistic design is easy and doesn’t have to be boring. Pops of color and little points of contrast are all that’s needed to liven up an otherwise drab room. Let Connell’s show you how to keep simple in mind while adding pizazz to your home.

Clear it out. Begin with a clean slate. The only way to truly clean is to clear out your space or at least move half the stuff to the other side of the room while getting your hands dirty. Go through your belongings and decide if you truly love it or if you’ve just had it so long you never dreamed of getting rid of it. Separate items into “keep” and “donate” boxes.

Paint the walls. After a thorough cleaning, you may decide it’s time to paint the walls. Consider white, cream or beige to keep the room neutral. It will give you a soft palette to work from as you re-create your room simplistically.

Replace large, overstuffed sofas, sectionals and loveseats with slim-lined pieces to create a simplistic feel to the room and more space to move around. Comfort does not need to be compromised with more modern looking furniture. “Test drive” your new furniture to ensure comfort and appropriateness for your family’s needs.

Choose one accent color. Instead of going crazy with color, choose one primary accent color to give the room depth while keeping its design simple. Use varying shades and intensities of the color to give the room more depth and draw the eye around.

Add texture and pattern to the room. Using your accent color, add a pattern or two to the room to give it some flavor. Add texture in more neutral tones such as white or off white pillows, throws, rugs and tapestries.

Give the room depth. Nothing adds depth to a room more than a mirror. Choose one large mirror or several smaller ones placed close together in a pattern to reflect light around the room.

Explore, play and have fun! With design it’s all about what feels right and works best for you and your family. And Connell’s is always here to help, listen and provide additional inspiration. What are you waiting for? Stop in to one of the two Connell’s locations in Mt. Vernon or Newark today and don’t forget to visit us on Facebook to share your inspiration with the rest of the world!

Wednesday, May 18, 2011

Sights, Sounds and Smells of Spring

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We’re well into spring and the weather has finally joined us! As you begin to enjoy the beautiful springtime Ohio weather, bring the feeling indoors with the addition of the sights, sounds and smells of the season. Lighter colors, floral prints and sheer fabric all come to mind when thinking of spring, but you are missing other important elements if you focus on color and fabric alone! Use your senses when designing this spring. Here’s how:

Create and hang a beautiful spring wreath. The bright yellow forsythia bushes have bloomed and are now green, but you can still keep the flower essence of the plant in your entryway. Purchase a grapevine wreath and faux forsythia and make a simple, elegant wreath to welcome visitors as they arrive.

Fresh cut flowers are not just for dates and special occasions! Spring is an awesome time for bouquets of all colors, shapes and sizes. Cut blooms from your own spring garden or purchase them from the greenhouse or market and display these beauties in your entryway or on your kitchen table. Find varieties that are both beautiful and powerfully fragrant like lilacs, hyacinth and lily of the valley.

Use soundscapes in your home to add auditory texture. You may be done with the season’s thunderstorms, but there are many beautiful springtime sounds on CD that enhance a relaxing Sunday afternoon. Nature sounds like ocean waves, wind blowing in trees and bird singing are just a few selections available, along with accompanying soothing background music.

Aromatherapy is a beautiful springtime home enhancement. Select a few lighter scents to make your home feel more like the season. Use an essential oil diffuser or burner or place the essential oil in a white vinegar solution for cleaning. Choose lemon, tangerine, lavender or bergamot. Top notes or lighter scents make more sense than the heavier, deeper smells of fall and winter.

Use your creativity! Adding sights, smells and sounds of spring to your home gives it just a bit more oomph than visual creativity alone. Stop by one of the two Connell’s location in Mt. Vernon or Newark today, and don’t forget to visit us on Facebook for more deals, specials and design ideas!

Wednesday, May 25, 2011

Make Memorial Day Fun with Great Activities


Memorial Day is a time for remembrance and gratitude. It also indicates the beginning of summertime fun and vacations. Celebrate Memorial Day and the beginning of a great new season with some fun-filled activities with family and friends.

  • Grill out. Entertain family and friends at outdoor gatherings with food and festivities. Invite friends over and celebrate on your back patio or deck with hotdogs, burgers, kabobs and chips for an easy activity.
  • Hang out. If the weather is inclined toward rain, head indoors. Grill out in your garage and dine together in your dining room or relax in your living room and enjoy some of the days popular sporting events, like baseball, the Indianapolis 500 or the Coca-Cola 600.
  • Take a trip. Enjoy the three-day weekend and head to the beach or go boating. Central Ohio has numerous lakes and beaches to visit, such as Alum Creek Lake, Buckeye Lake, Burr Oak Resevoir, Charles Mill Lake, Lake Rupert plus plenty more. Or go hiking and enjoy a picnic at a scenic park like Lake Alma State Park, Wayne National Forest or Lake Hope State Park.
  • Go Shopping. Stand tall and give a big salute to savings during Connell’s Furniture and Mattresses’ massive Memorial Day Sale!

Exercise your freedom to commemorate super storewide savings on the hottest new furniture and mattresses at Connell’s!

  • Hurry into Connell’s this Memorial Day weekend and on Memorial Day from 12 pm – 4 pm.
  • Celebrate no interest for up for 4 full years, with no money down and no minimum purchase on every single item in Connell’s showroom!
  • Take immediate delivery from Connell’s Dream Team Delivery crew for only $39.95.
  • Choose from patriotic American name brand manufacturers like: Ashley, La-Z-Boy, Tempur-Pedic, Simmons Beautyrest, Southern Motion, Howard Miller plus more!

Kick off your summer at Connell’s in Mount Vernon on Upper Gilchrist Road, and in Newark on North 21st Street across from The Grill. Visit our Facebook page or for additional Memorial Day BONUS Savings that are on top of 4 Years No Interest. Remember, your purchase is covered by Connell’s No Oops guarantee, if you don’t like your new furniture, Connell’s will take it back.

Hurry into Connell’s to celebrate the savings this Memorial Day weekend!