Connell's

Wednesday, October 27, 2010

We’re not Fortune Tellers … But we can Guarantee Furniture you’ll Love

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At Connell’s Furniture and Mattresses, we do a lot of things really well. For instance, we can help you design the living room of your dreams, we can find a sofa to match your drapes and we can certainly tell you exactly when your furniture will arrive at your house. You might think we can do it all … but there’s one service we don’t offer. And that’s fortunetelling.

You see, we can’t always look into the future and guarantee your new furniture will always work for you. We’ve seen it all – you buy the sofa you love but your mother-in law hates it, or your new dining room set arrives at your doorstep but you’ve suddenly been transferred to a different city for work.

But because of our No Oops™ policy, we can predict you’ll never get stuck with furniture that you don’t love. It’s our guarantee to you, and it protects you from life’s little surprises. 

NO OOPS™ means that if you don’t like your new furniture for any reason, we’ll take it back – no questions asked! Plus unlike the other stores, you’ll never pay additional shipping charges, you’ll never pay restocking or usage fees and you can cancel your order at any time.

No one else offers you the protection and peace of mind you’ll find with No Oops™. Visit our elegant showrooms in either Mount Vernon or Newark, Ohio, and browse our huge selection of living room, dining room, bedroom, home office, home entertainment, mattresses, bedding and kids furniture. We guarantee when do, you won’t make a mistake!

Wednesday, October 20, 2010

Hello from High Point!

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Right now, we’re hard at work looking for the best furniture for your home at the High Point Market in High Point, North Carolina. The High Point Market is quite possibly the nation’s largest furniture exhibition, and we come here twice a year to look for the latest furniture we know you’ll love. Maybe some of the latest trends are a little over the top … as you can clearly see here…

But there are also plenty of new breathtaking products we’ve found that we know you’ll love, such as these amazing leather sofas …

To see the latest fashions we’re bringing back for your home, visit us at either location in Mt. Vernon or Newark, Ohio. And, as always, all our furniture is guaranteed by our exclusive No Oops™ guarantee. We’re confident you’re going to love your new furniture, but if you don’t like your new furniture for any reason, we’ll take it back – no questions asked, no restocking fees, return delivery charges or penalties. Shop with confidence and love what you buy!

Tuesday, October 5, 2010

The Different types of Leather Luxury

Sophistication. Class. Elegance. Style. These are adjectives usually reserved for some of Hollywood’s classiest actors and actresses. Now, if you want your living room to radiate with same sophistication and style as Hollywood’s biggest stars, consider furnishing it with leather furniture. Leather makes a statement …  it screams modernity, luxury and it’s guaranteed to impress your guests.

But what you probably don’t know is that all leather furniture is not the same. At Connell’s, we’re here to educate you about the different types of leather so you can find the perfect sofa, love seat or recliner to match your family’s needs and comfort preference. Stop in, ask our sales professionals about the various types of leather and consider the following varieties during your next purchase:

  • Full grain leather is typically the most desirable variety.  Full grain comes from the upper section of the hide and is extremely durable, breathable, strong and long-lasting. Plus, because full grain displays the unique wrinkles and scars found on the cow’s hide, it looks extremely natural and homey.
  • Aniline leather is a dyed variety and very comfortable. It’s extremely soft to the touch, porous and relaxing.
  • Antiqued leather pieces are similar to aniline in their level of softness. However, they have been dyed twice instead instead of only once.
  • Nubuck is a variety that has been sanded on the outside of the hide. This sanding offers you an extremely strong and velvety surface that is similar to suede.

Stop into our stunning showrooms in Mount Vernon or Newark and check out our luxurious leather selections. We guarantee when you do, you won’t make a mistake!

Monday, October 4, 2010

NO OOPS™ Means You’ll Never Make a Mistake at Connell’s

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Can you believe the nerve of the other furniture stores?! I mean come on! They make it a painstakingly laborious and expensive chore to return furniture that you don’t absolutely love. For instance, consider the actual example of a customer – who will remain nameless – that wasn’t absolutely satisfied with her new sofa and tried to return it …

This particular unnamed customer purchased a sofa online for $1,399. When it arrived at her home, she suddenly began having second thoughts about the sofa’s fabric and color. She decided she wanted to return this particular sofa. The customer did the math; she already paid $139.90 for shipping plus an $80 surcharge because the sofa was deemed ‘bulky.’ And to return the sofa, the customer would have to pay another $139.90 to ship the sofa back and another $80 because the sofa was still overweight. In this customer’s mind, she figured she’d have to pay $439.80 not to keep an item she loved. But in the end it didn’t really matter, the retailer wouldn’t let the customer return the sofa.

At Connell’s Furniture and Mattresses, we promise the previous scenario will never happen to you. We’re confident of this because our NO OOPS policy guarantees you won’t get stuck with furniture you don’t love.

  • NO OOPS means that if you don’t like your new furniture for any reason, we’ll take it back – no questions asked!
  • NO OOPS means you’ll never have to settle for furniture you don’t like!
  • NO OOPS means you’ll never pay additional shipping charges to return your furniture.
  • NO OOPS means you’ll never pay restocking or usage fees to return your furniture.
  • NO OOPS means you can cancel your order at any time.
  • NO OOPS means you can refuse delivery of your furniture.

We really don’t think you’ll ever want to return any furniture you purchase from Connell’s. And our experience proves that our customers actually make fewer returns.

Why you ask?

Because NO OOPS gives you the shopping confidence and freedom that you won’t find at the other stores. So be bold and take chance, because we promise when you shop with us, you’ll never make a mistake!